Supervises

All on-site staff, and Must have a valid Real Estate License

Purpose

The Property Manager is charged with the day-to-day implementation of those policies, procedures, and programs that will assure a well managed, well maintained building, placing maximum emphasis on positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination and conjunction with the Owner's goals and objectives.

Scope

Operational Management:

The Property Manager is charged with day-to-day operational management of all aspects of the properties to assure maintenance of approved quality standards.  The Property Manager shall also prepare, coordinate and insure that all fire, life safety and other safety programs are established and followed in conjunction with the Environmental Health and Safety Coordinator.

Property Maintenance

The Property Manager is charged with the supervision of all maintenance programs relating to the interior and exterior conditions and appearance of the properties.

Tenant Relations

The Property Manager is responsible, at all times, for a positive and prompt response to requests from building tenants and for the implementation of ongoing contract programs to constantly assess tenant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant and the properties.

Contract Services Administration

The Property Manager is responsible for the selection of contract services, vendor negotiation of service agreements and day-to-day monitoring of vendor performance to assure full compliance with standards established within the service agreement.

Planning

The Property Manager shall develop and administer the Property Operating Plan and Budget, subject to the approval of the Director of Management Services, for the properties.

Statistical Analysis Reporting

The Property Manager shall be responsible for the collection, analysis and reporting of such statistical data as may be required to provide accurate and current assessment of property management objectives.

Owner Representation and Accounting Relationships

The Property Manager is responsible for ongoing communications with the Owner's Representative of the properties and the appropriate Corporate Comptroller.

Financial Management

The Property Manager is responsible for the day-to-day financial management of the properties and maintenance of all necessary financial records and files.

Public Relations

The Property Manager shall maintain a positive image of himself/herself, the property, Henry Management Inc., and the client at all times in the community.  The Property Manager shall strive to attend and participate in outside or in-house activities, meetings, organizations, regulatory agencies, etc., as approved or directed by the Owner's Representative or Director of Management Services, to enhance this image.

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Property Manager

Leasing Agent

Maintenance Technician